Customer Support

Policies

How we ship, handle returns, and look after your information — and how to reach us.

Shipping Policy
How The Sending Stone ships orders: fulfillment methods, shipping charges, delivery expectations, and what to do if a package is lost or damaged.
Return & Refund Policy
Return eligibility, timeframes, and how refunds work for purchases from The Sending Stone.
Privacy Policy
What personal information The Sending Stone collects, how it is used and shared, and the choices and rights you have.
Terms of Service
The terms that apply to using thesendingstone.com and purchasing from The Sending Stone.
Legal Notice
Business information and legal notices for The Sending Stone LLC.
Purchase Options Cancellation Policy
How to cancel purchase options, such as subscriptions and deferred purchases, at The Sending Stone.
Contact Information
How to reach The Sending Stone about orders, shipping, returns, and refunds.

Questions about an order, a return, or anything else? Email hello@thesendingstone.com or visit our Contact page.